I was invited to the Annual Conference The National Federation of Tenant Management Organisations (NFTMO) June 13th to 15th i Straford-upon-Avon. It was a very inspiring Conference with a lot to learn for tenant unions and associations all over the world. It is of course impossible to copy everything because the conditions and the laws differ from country to country but still everyone could learn from the spirit and the way they work. It is about innovation, involving the Community, being a good neighbour, the quality of management, how to involve young people, how new homes should be, how to be an effective board, how to use social media and so on. Go to http://www.nftmo.com/ and learn more! And it is not only tenant organisations that could learn a lot from them but also landlords and housing companies.
I will thank Nick Reynolds, Trevor Bell, Roy Read and Peter Harrison for fine and inspiring days in Straford!